AI Chatbot Automation for Business

UTCC iSM students joined a special session on AI Chatbot Automation for Business, exploring how AI is transforming customer service and business operations in today’s digital world.

Special thanks to Suwat Meemook, Advisor at Bangchak Corporation and former Executive Vice President of Digital Organization, Corporate Management and Organization Development, for sharing valuable insights and real-world experience with our students.

Students learned how businesses can use AI chatbots to improve efficiency, enhance customer experience, and create smarter communication strategies. This session also helped students understand the role of digital transformation in modern business.

A meaningful learning experience that connected classroom knowledge with real industry practice.